Privacy Policy
Effective Date: 1/1/2024
Welcome to The Car Therapist. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our mobile car wash services.
Information We Collect
We collect various types of information to provide you with our services. When you schedule a car wash, we may collect your name, phone number, email address, and address. For processing payments, we may collect credit card details or other financial information. Payment transactions are handled securely by our payment processor and are not stored by us. Additionally, we may collect information about your preferences for car wash services and any special requests you may have. We may also gather information about how you use our website or mobile application, including IP addresses, browser types, and operating systems.
How We Use Your Information
We use the information we collect for various purposes. This includes scheduling and performing car wash services as requested, contacting you regarding service confirmations, updates, or inquiries related to your service request, processing payments and managing billing, responding to your questions, concerns, or feedback, and improving our services to understand how customers use them.
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in providing our services, such as payment processors or customer support services. These providers are required to protect your information and use it only for the purposes for which it was shared. We may also disclose your information if required to do so by law or to protect our rights, privacy, safety, or property, or that of our customers.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Your Choices
You have several choices regarding your personal information. You can access and update your personal information by contacting us directly. You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or contacting us directly. You can manage cookie preferences through your browser settings, although disabling cookies may affect your ability to use certain features of our website or mobile application.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from individuals under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: