Welcome to Your Mobile Detailer!

To ensure a smooth and efficient service, please follow these guidelines before, during, and after your appointment.

Before Your Appointment

Provide Accurate Information

Make sure to give us the correct details about your vehicle’s make, model, and condition when booking. This helps us come prepared with the right products and equipment.

Confirm Location

Double-check the service address and make sure there’s enough space for us to work comfortably.

Remove Personal Items

Please take out all personal belongings from your vehicle. This helps us avoid any damage or loss of items.

Access

Ensure we can access your vehicle. If it's in a garage or behind a gate, please make arrangements to unlock it.

Payment Method

Confirm your preferred payment method and any details about deposits or pre-payments.

Contact Info

Make sure your contact information is up-to-date so we can reach you if needed.

Set Expectations

Let us know if there are any specific areas of concern or spots where you’d like extra attention, such as stains or scratches.

During Your Appointment

Timeliness

We’ll arrive on time for your appointment. If there’s any delay, we’ll keep you informed.

Safety

Your vehicle will be parked safely, ensuring there’s enough room for all doors to open fully to avoid dents and scratches on the outer coat.

Setup

We’ll set up our equipment and ensure we have everything needed to get started.

Review

We’ll do a quick inspection of your vehicle with you to confirm the services and check for any additional needs.

Questions

Feel free to ask us any questions you have during the process.

Immediate Feedback

If you have any immediate concerns, let us know so we can address them on the spot.

After Your Appointment

Review

We’ll do a final inspection of your vehicle and invite you to check the work to make sure you’re satisfied. We can give you a brief summary of the services performed if you’d like.

Final Payment

We’ll process the final payment and provide you with a receipt. If there’s any remaining balance, we’ll collect it at this time.

Area

We’ll make sure to leave the area where we worked clean and tidy. We’ll properly dispose of any waste.

Feedback

We’ll follow up to get your feedback on the service. Look out for a message from us via email or text. (We may also share information on future promotions or services).

Care Advice

We’ll provide you with some tips to help maintain your vehicle in great condition until your next service.

Thank you for choosing us for your detailing needs. We look forward to serving you!